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Terms and condition

Dear customer,
Fikalo is a delivery company, with a mission to provide consistent and dependable service at a cost effective rate. Please note below to enable us serve you better.

  • All pickups will be done before noon and dropped off after noon with exception of food (meals, chops, coups, cocktails)
  • Orders placed after 12noon will be dispatched next day (even though picked up)
  • Express delivery can be negotiated at a different rate for any order placed after 12noon. Please call 07034100086, to speak to a rep.
  • All Items to be properly tagged, (Fragile items to be tagged 'Fragile')
  • Packages of 6kg and above may attract additional charges
  • Our riders are not allowed to receive cash on behalf of senders or for deliveries made.
  • Payment is made via funding of customer wallet or bank transfer.
  • We encourage our customers to promptly attend to riders. (Long wait might will be subject to a surcharge)
  • By Placing an order with Fikalo Logistics, you have agreed to our terms of service.

Thank you for keeping us in business.